Shopsmith's new website is up....

dusty

RFGuy wrote Dusty, Alan,

Thanks. I have nothing to buy right now, but was just curious for the future. Just wondering if they give you different options for other shipping carriers or if you are still locked into Fedex (tends to be the most expensive) like in the past.

Yes, there some shipping options along with some payment plan options (including a short term option with no interest).

Do a bogus order to see for yourself. Just don't finalize it.

dusty

I am disappointed, to say the least, with the new website content. Specifically with fact that my purchase history is no longer available. Maybe it will come along later but until it does I am unhappy.

dusty

Again, I am disappointed with the new website. Well, I think I am. My issue may be within my own system.

I am unable to sent an email to Shopsmith (from their) Contact Us link. When I do attempt, the email is blocked and I get a warning (HTTP403).

Has anyone been able to email Shopsmith from the website.

UPDATE

I am now able to send email from within the Shopsmith website. Problem solved but I did nothing. The Shopsmith crew must be on it. Thank you to that crew.

algale

dusty wrote I am disappointed, to say the least, with the new website content. Specifically with fact that my purchase history is no longer available. Maybe it will come along later but until it does I am unhappy.

I noted the same issue. I had to re-register and I don't think they will be linking my old account to my new.

adrianpglover

Was the 12" planer discontinued? I don't see it on the new website.

RFGuy

adrianpglover wrote Was the 12" planer discontinued? I don't see it on the new website.

Interesting...one of their best SPT's and it isn't on the "new" website.

DLB

dusty wrote I am disappointed, to say the least, with the new website content. Specifically with fact that my purchase history is no longer available. Maybe it will come along later but until it does I am unhappy.

If you asked them, I'm thinking they could run a report from their data base and send you a copy of your history as of the website transition. Not quite as good seeing it on the new site, but at least the info wouldn't be lost to you. I didn't have an account, but I know that CS could look up my history because it was needed a couple of times for warranty discussion. (Side note - Now that I think about it, they evidently had my history for SS things I bought at Lowe's as well.)

- David

BigSky

Note that on the new website there is a place within "Contact Us" where you can make suggestions on how to further improve the new site. Menu>My Account>Dashboard>Website Suggestions

There are a couple other ways there. The challenge being "Learn to Navigate the Site".

adrianpglover

All of the products in the "Shopsmith's Store" on Amazon are now "currently unavailable". Went there last night to see what the shipped price of a coupler was by itself and even though a picture would show up under the heading of "related searches", the product never showed up. Wanting to get a second coupler so I can run both the jointer and planer at the same time without changing setups.

admin

There is a temporary set-up issue with Amazon that we are working to resolve. This is making items show as currently unavailable.

adrianpglover

admin wrote There is a temporary set-up issue with Amazon that we are working to resolve. This is making items show as currently unavailable.

Thanks for the quick response and explanation. I really wasn't expecting it.

Are there plans to offer more of the smaller accessory items on Amazon? Things like the miter slot t-nuts/bolts, the adjustable stop collar, extension table bracket set, quick index feed handle, etc?

admin

I'm not involved in the Amazon said, so can't really say. I know in general we'd like to expand the effort.

JPG

Greater visibility there!

dusty

JPG wrote Greater visibility there!

What do you mean "Greater Visibility".

"More viewers" - Yes. "More likey buyers"?????

FB--"Shopsmith Owners"...Yes!

adrianpglover

To be honest, I wasn't the buyer of my M7 & planer. My wife decided that I wouldn't ever spend that kind of money on myself, so she went and got a gift card to cover the amount. We actually had to call SS to let them know that no, it wasn't a typo.

Looking back, no, I still wouldn't have bought one for myself, but now that I have it, I wouldn't get rid of it or replace it with anything else. That being said, I'll likely never use the TS function of it, as my Grizzly is sitting right there ready to go at all times.

For me, the inclusion of many of the smaller SS accessories on Amazon means that I can put them on wish lists shared with my family (my mom and sisters) and they'll actually shop them for Christmas gifts vs putting them on my lists as "ideas" and they never give it a second glance. It's just that my family and I do so much business on Amazon that it's easy to make purchases through them. I'd also be more likely to go through and do it as well.

Speaking of wish lists, does the new SS website have a wish list feature?

benmcn

I was trying to find the SPT serial number index that was on the old website, but couldn’t find it.

The serial number index for the Mark V’s and 5’s was on the new website.

Does anyone happen to have a copy of the SPT serial number indexes? Or perhaps has been able to find the link to them?

admin

Do you recall where it was located on the old site? I was unable to locate it on our old internal copy of the site.

edma194

adrianpglover wrote To be honest, I wasn't the buyer of my M7 & planer. My wife decided that I wouldn't ever spend that kind of money on myself, so she went and got a gift card to cover the amount.

You have a wonderful wife and you better thank your lucky stars every day that she married you.

benmcn

admin wrote Do you recall where it was located on the old site? I was unable to locate it on our old internal copy of the site.

I think this was the old link.

http://www.shopsmith.com/ownersite/faq/bandsaw.htm

chapmanruss

benmcn,

I printed out copies of the monthly SPT's serial numbers several years ago when they were still accessible on the website. I have been recreating them on spreadsheets to make PDF's of them. The same as I did for the Mark 5/V including the one I call the lost numbers of 1962 through 1977. I don't have all of them done yet. Like the Mark 5/V monthly serial numbers there are many missing months. Are you looking for one for a specific SPT?

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