Shopsmith Forums

They have the poorest excuse for customer service I have dealt with. I have never gotten a response from them at any time I contact them. This time it has been really frustrating. I recently went to a demo at a local Lowes and was extremely disappointed. The rep was just going through the motions ...

I have been on the phone, sent emails and still no reply on when shopsmith can provide the drill guide. I have been promised several times by their customer service that they would contact me with a date of shipping several times but no reply at all email or otherwise. It has been 6 weeks now and ...

Shopsmith is out of stock for these at the present time. Waiting on email. I appreciate your offer and if I cannot get one I will contact you back. Thanks again.

Thanks for the information. Waiting on callback. But Will call tomorrow and reference your order.

contacted them today. They are calling me back. No part number for guide but they are checking if its available seperately

I bought an uninstalled power pro upgrade kit. After purchase while checking parts list found the drill guide is missing. Does anyone have a leftover drill guide after their install upgrade? I would really appreciate it.