I am out of patience!

[Hobbyman2]

Ed I'm not sure how to reply,,
I agree with you and you make a lot of sense .

In my situation ,,, I started with 0.00 ,I used utility bill money for a month to get me going,,it set me behind ,,,I had nothing but a serious want to own my own business,,and several years in the field ding the same work for some one else, a lot of training and certifications , I seen how other business were being run into the ground, and that my family's future in any ones small business was not very secure ,,, almost all HVAC business were / are small business .

It was tough getting over the hump , I found places to buy some parts that were less expensive and the quality was just as good .
It takes a lot of dedication and a lot of self discipline . a lot of searching for the right place to buy parts as what parts to sell.

I do know word of mouth and taking care of customers,,on time service ,,,thats what kept the parts flowing and what made money, not just for me , business is not limited to what you sell its as much as what and where you buy it .

It doesnt take that long and word gets out that parts are all ways there,,good quality, and shipping is fast,,,, your customer base will increase very rapidly over a foreign made competitive product that parts are hard to find or no longer available , JMO

SS has a advantage over a lot of companies in that they offer some parts for their older equipment , another is no one seems to make after market parts ,,,if word got out they could ship fast ,,,,they wold have a very good niche .
JMO

[dusty]

My concern and frustration was unnecessary and uncalled for.

My order shipped today after being in-process only four days. This happened even though the status was "should ship in a few days".
Status changed today, "Shipped" Should have it by Monday close of business.

Ordered online on the 27th, status today (31st) shipped.

[Hobbyman2]

Just seen where they are hiring for assembly or production in Dayton, hope they pace them selves lol

Glad to see there is still life in the old place.

[cooch366]

This is very encouraging. Looks like they want to be around for a long long time

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[jsburger]

This is very encouraging. Looks like they want to be around for a long long time

F55F5E7E-AA67-411A-AAA2-FEB1381AA7F5.png


8726DB73-D7AF-4637-91C0-4A1CB96FE90F.png

That is extremely encouraging! It looks like Bob is listening to us here.

[ChrisNeilan]

This is encouraging. By the way, last week I finally did get my November order along with an apology.

[JPG]

This is encouraging. By the way, last week I finally did get my November order along with an apology.

Get a gift card with it?

[ChrisNeilan]

This is encouraging. By the way, last week I finally did get my November order along with an apology.

Get a gift card with it?

Now let's not get crazy!!! ...no






But that's ok...

[JPG]

No I not crazy, but, I got one with the 'delayed' clearance sale stuff along with an apology note.

[ChrisNeilan]

No I not crazy, but, I got one with the 'delayed' clearance sale stuff along with an apology note.

You’re better known to them, lol!