dusty Is the Shopsmith website functional? I recently did a Firefox update and am wondering if this has anything to do with my in-access to Shopsmith. http://www.shopsmith.com/ownersite/faq/orderstatusform.htm
dusty twistsol wroteI can get to the page, but once I enter my most recent order and zipcode, it seems to stop. Same here and I have entered from three different browsers. I thought maybe they just did not want to confess my order status. :rolleyes: :D
garys Right now I can't get your link to load at all. I guess we need to wait a little while and see what happens.
chapmanruss I cannot get on to shopsmith.com on google for the last couple of days but it comes up fine on Microsoft Edge.
kd6vpe So far today it is working fine. I have had troubles the last couple of days with the connection timing out. I thought it was my network connections.
dusty I can open the shopsmith.com website but once there I can do little else but watch the scroll. I get no response when I click on Support/FAQ or Support/Order Status. Actually, clicking on Support/Order status sometimes takes me to the next level where I would normally enter order number and zip code but then nothing. I placed an on-line order on the 8th but for some reason Shopsmith did not get it even though I received an acknowledgement. When I became aware, I called and placed an order on the phone. On the 10th or 11th I wanted to check status but have not been able to for the reasons stated above. Yesterday I received my order with a couple items short - I suspect backordered.
dusty I don't know what's going on. I just checked using Chrome and I get the same results as with Firefox, Internet Explorer and Microsoft Edge.
reible You can use this tool: https://www.isitdownrightnow.com/ Type in www.shopsmith.com and see what it says. When I try it it says it down. Be aware that just going to the site might look like it is there but it simply cached by your browser. Flush the cache and try again. Ed
RFGuy I have also had hit and miss luck with both the main Shopsmith website and this forum site for the past few weeks. Most of the time it works, but sometimes the site is clearly down (yes I know how to force a hard refresh on my browsers). Not related to this thread, but another thing to watch out for is that some of the webpages at Shopsmith don't serve off of a secure server, i.e. you can't use "https://". I am guessing some of the older product pages didn't get updated for SSL. I found this out while trying to place an online order last month. Without a secure connection, you are at risk when placing an online order.
dusty Hopefully, in the way of clarification: The website is neither down nor inaccessible. If I enter shopsmith.com, the web page comes up. When I begin the quest for information (support/order status) it changes pages. But then, after entering order number and zip, I get a footnote (lower left corner of screen) waiting for shopsmith.com. I have left it in that mode for at least an hour with no change.
jsburger dusty wroteHopefully, in the way of clarification: The website is neither down nor inaccessible. If I enter shopsmith.com, the web page comes up. When I begin the quest for information (support/order status) it changes pages. But then, after entering order number and zip, I get a footnote (lower left corner of screen) waiting for shopsmith.com. I have left it in that mode for at least an hour with no change. The site is certainly not down since this forum is on shopsmith.com. https://www.shopsmith.com/ss_forum/posting.php?mode=quote&f=7&p=255828 The order status page is down AGAIN. The rest of the site works fine here. It seems like the order status pages have been flakey off and on for a while for some unknown reason.
