We humbly ask for your patience with customer service while we get back up to speed. They have very little control over call volumes, wait times, or the number of email inquiries they receive that need to be addressed. I think earlier this week, they had roughly 1200 emails to try to respond to and nearly 500 voicemail messages. They are working very hard to get to everyone as quickly as possible.
Thanks, Elizabeth B.
https://www.facebook.com/Shopsmith/post ... 4722652603
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Marketing & ERP System Administrator, Shopsmith
Keep up the good work. (pat on the back!)
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