Create a review for a woodworking tool that you are familiar with (Shopsmith brand or Non-Shopsmith) or just post your opinion on a specific tool. Head to head comparisons welcome too.
TomH wrote:Thanks for the great idea, Ed. Now does anyone have the big guys number?
I guess squeaky wheel gets greased in this case. Just got an email from ShopSmith saying my headstock had shipped and would be here on Monday. So much for internal communications at ShopSmith.
Hopefully this time will be the last!
Big brother is watching!
Methinks you squeaked in the right 'place'.
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╟JPG ╢
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Goldie(Bought New SN 377425)/4" jointer/6" beltsander/12" planer/stripsander/bandsaw/powerstation /Scroll saw/Jig saw /Craftsman 10" ras/Craftsman 6" thicknessplaner/ Dayton10"tablesaw(restoredfromneighborstrashpile)/ Mark VII restoration in 'progress'/ 10E[/size](SN E3779) restoration in progress, a 510 on the back burner and a growing pile of items to be eventually returned to useful life. - aka Red Grange
Bruce wrote:Sometimes I think the right hand doesn't know what the left is doing. In any case, SS needs to communicate better internally.
I agree, we know they have lost some key people to retirement lately and I feel that is contributiing to the problem, but it does need to be fixed.
I still wonder why it takes so long on some of this stuff. Waiting two or three months for a Mark 7 (like I did) seems excessive.
I also ran my own business for 40 years, so I know the problems they can face, particularly with personnel ....
Dick 1965 Mark VII S/N 407684
1951 10 ER S/N ER 44570 -- Reborn 9/16/14
1950 10 ER S/N ER 33479 Reborn July 2016
1950 10 ER S/N ER 39671
1951 jigsaw X 2
1951 !0 ER #3 in rebuild
500, Jointer, Bsaw, Bsander, Planer
2014 Mark 7 W/Lift assist - 14 4" Jointer - DC3300
And a plethora of small stuff .....
"The trouble with quotes on the Internet is that you can never know if they are genuine." - Benjamin Franklin
I think most of the problems stem from Shopsmith refusing to carry any PowerPro parts inventory. Everytime they get a order or someone has a PP problem things have to go through New Zealand.
Inventory is an asset but it is also an expense. If that was not the case, I would have a shed full of rough cut lumber (several species) right here on the property. As it is, when I want to build something, well......
Last edited by dusty on Fri Dec 11, 2015 5:41 pm, edited 1 time in total.
"Making Sawdust Safely" Dusty
Sent from my Dell XPS using Firefox.
True Dusty, but a necessity to a limit, a part of the cost of doing business, a balancing act for sure.
KNOWLEDGE AND EXPERIENCE EQUALS WISDOM. Albert Einstein
The Greatness officially starts
Greenie, Grayling, SS stand alone BS and BS SPT, jointer and belt sander, 3 Ers with Speed Changers. I think those 3 cover my ER needs, and space for them.
Bruce wrote:Sometimes I think the right hand doesn't know what the left is doing. In any case, SS needs to communicate better internally.
I agree. When I got the email about the SS Traveling Academy at the beginning of November I called SS to see if the old policy of souses attending free still applied. Gail knew nothing about it and insisted they don't do traveling accademys any more. I told her the email has the SS phone number and email address. After putting me on hold twice she came back and said "I guess we do. I will have Mike Young call you". When Mike called I told him the story. He said everyone was supposed to be told months ago.
John & Mary Burger
Eagle's Lair Woodshop
Hooper, UT
Bruce wrote:Sometimes I think the right hand doesn't know what the left is doing. In any case, SS needs to communicate better internally.
I agree. When I got the email about the SS Traveling Academy at the beginning of November I called SS to see if the old policy of souses attending free still applied. Gail knew nothing about it and insisted they don't do traveling accademys any more. I told her the email has the SS phone number and email address. After putting me on hold twice she came back and said "I guess we do. I will have Mike Young call you". When Mike called I told him the story. He said everyone was supposed to be told months ago.
Mike said! Gail said! The email said!
Dusty asks! Are the reinstated "traveling academies" a business project of Mikes' or are they a Marketing Concept of Shopsmith's. When I read what I have been able to read about this, I sense it to be Mike's.
"Making Sawdust Safely" Dusty
Sent from my Dell XPS using Firefox.
Bruce wrote:Sometimes I think the right hand doesn't know what the left is doing. In any case, SS needs to communicate better internally.
I agree. When I got the email about the SS Traveling Academy at the beginning of November I called SS to see if the old policy of souses attending free still applied. Gail knew nothing about it and insisted they don't do traveling accademys any more. I told her the email has the SS phone number and email address. After putting me on hold twice she came back and said "I guess we do. I will have Mike Young call you". When Mike called I told him the story. He said everyone was supposed to be told months ago.
Mike said! Gail said! The email said!
Dusty asks! Are the reinstated "traveling academies" a business project of Mikes' or are they a Marketing Concept of Shopsmith's. When I read what I have been able to read about this, I sense it to be Mike's.
OK, whatever Dusty. It is Mike's idea but who is paying Mike. He is certainly no doing this on his dime. Who do you think is paying him? Do you think SS would allow this without their blessing and send out emails with their contact information all over it.
Here is the From: address of the email I received...
John,
I called SS to see if the old policy of souses attending free still applied.
Nothing better then a spouse who is soused!!!!!LOL
KNOWLEDGE AND EXPERIENCE EQUALS WISDOM. Albert Einstein
The Greatness officially starts
Greenie, Grayling, SS stand alone BS and BS SPT, jointer and belt sander, 3 Ers with Speed Changers. I think those 3 cover my ER needs, and space for them.
