admin wrote
Please contact Customer Service on Monday. 501439 (stop collar without the set screw) should not have been on the website and has now been removed. It appears we missed that when setting up the new website.
To those that noticed, yes items not intended to be available may have strange pricing since we don't update those.
Admin
I think SS needs to take a harder look at this. 501439 (Ref No. 291) is in the manual as a tube collar with no setscrew. 501438, confirmed by Alan earlier as a collar with setscrew, is in the manual as item 290, "Tailstock & Tube Asm." In other words a Tailstock (if we're still using that word ;) )
without stop collars. I didn't see any way to 'find' a stop collar on the web site except by searching that text. In other words the PL and Exploded View, as it pertains to the Tailstock, isn't on the web site but it is in the manual. (I think I should find it under service parts.)
The only thing that I see here that is consistent with the manual is that I should be able to order Item 291, PH 501439, as a collar without setscrew. Taking it off the web site would leave one (that was using the manual) thinking it can only be ordered from SS as part of a complete tailstock. Thence to eBay, where new stop collars are sold by competitors. Or somewhere else where less expensive versions that don't support the 5/32" hex key are more prevalent.
- David
