Shopsmith Forums

db5 wrote:

db5 wrote:Thanks for your help. I decided to go with a rocker switch that was 2 HP rated and found this one on zoro.com - Zoro #: G1773983.

I had two tabs open for different switches and, (blame it on age) I clicked on the wrong one. When I got the switch I realized what I had done and contacted Zoro.com. This is the reply I received:

I’m sorry that your recent order didn’t meet your needs. Thank you for contacting us to take advantage of our 30-day refund policy. I have processed your request with the return authorization number RA675473. We make returns easy and don’t want to inconvenience you by having you send your item back. Please keep, donate or dispose of it. Your refund in the amount of $xx.xx will be refunded back to the original form of payment within 7 - 10 business days, and we’ll send you an email to let you know it’s been completed.

Now that is customer service!

Our sponsor could learn from that!

Not long after this thread came out I also needed a Power Switch for a "C" Headstock. I went with the "2LNE9" and bought via ebay from the less expensive of two sellers, $10 + $4 shipping. This headstock only runs two wires to the switch so I probably could have found a slightly cheaper SPST switch but did not want to redo the OP's research. This switch arrived quickly, was easy to install, and works great. It does not have the removable key feature of the original.

- David