Especially to Dusty - your pictures helped a lot, and Bill Mayo - your offline help was extremely helpful. Without your recommendation, I don't think I would really have had the guts to do it.
As you may gather, the knob is off.
On this one you can see the score marks on the shaft that (I think) were the main reason the knob would not come off.

What is this shaped washer supposed to do?

Check the crud inside the housing


