New Chat Room Software

Moderator: admin

User avatar
beeg
Platinum Member
Posts: 4791
Joined: Sun Oct 14, 2007 2:33 pm
Location: St. Louis,Mo.

Post by beeg »

"charlese charlese is offline
Gold Member

Join Date: Dec 2006
Location: Lancaster, CA
Posts: 1,664
Default
Yeah! Finally got it. Had to go into Control Panel - Internet Options - and correct the setting in Connections that thought I still had a dial up connection. Guess there never was an issue before is because the wireless setting was also there. As soon as the dial up was removed - bingo - finally got the chat page that allowed me to sign in. "


Have you tried the above, after Charlese made the change. He was able to get in.
Empty your temp internet files, and delete the cookie for the addonchat. Then if you installed the addonchat. UNinstall it.

From the couple pics you posted, you were using IE provided by AOL. Do you have a reall IE or FireFox?
SS 500(09/1980), DC3300, jointer, bandsaw, belt sander, Strip Sander, drum sanders,molder, dado, biscuit joiner, universal lathe tool rest, Oneway talon chuck, router bits & chucks and a De Walt 735 planer,a #5,#6, block planes. ALL in a 100 square foot shop.
.
.

Bob
User avatar
beeg
Platinum Member
Posts: 4791
Joined: Sun Oct 14, 2007 2:33 pm
Location: St. Louis,Mo.

Post by beeg »

"charlese charlese is offline
Gold Member

Join Date: Dec 2006
Location: Lancaster, CA
Posts: 1,664
Default
Yeah! Finally got it. Had to go into Control Panel - Internet Options - and correct the setting in Connections that thought I still had a dial up connection. Guess there never was an issue before is because the wireless setting was also there. As soon as the dial up was removed - bingo - finally got the chat page that allowed me to sign in. "


Have you tried the above, after Charlese made the change. He was able to get in.
Empty your temp internet files, and delete the cookie for the addonchat. Then if you installed the addonchat. UNinstall it.

From the couple pics you posted, you were using IE provided by AOL. Do you have a reall IE or FireFox?
SS 500(09/1980), DC3300, jointer, bandsaw, belt sander, Strip Sander, drum sanders,molder, dado, biscuit joiner, universal lathe tool rest, Oneway talon chuck, router bits & chucks and a De Walt 735 planer,a #5,#6, block planes. ALL in a 100 square foot shop.
.
.

Bob
User avatar
a1gutterman
Platinum Member
Posts: 3653
Joined: Tue Jan 09, 2007 12:45 am
Location: "close to" Seattle

Post by a1gutterman »

Even though charlese got on, he was knot able to participate in the chat room. He says that he was in the chat room, but could knot get his curser to appear; therefore, not able to type messages.
Tim

Buying US made products will help keep YOUR job or retirement funds safer.
User avatar
dusty
Platinum Member
Posts: 21481
Joined: Wed Nov 22, 2006 6:52 am
Location: Tucson (Wildcat Country), Arizona

Post by dusty »

beeg; I don't know how to get a more real version of IE than the one I have. I loaded IE6 and SP1 (which is the latest for Windows 2000) directly off a CD provided by Microsoft. In fact, I uninstalled and reinstalled it last week.

I would be concerned that IE6 is not new enough except Admin reports they use Windows 2000 themselves.

I have received a reply from customer support at addonChat. They kindly report that they have provided all of the support that they can, given that I am not a paying customer.

Following is a copy of part of what I received:

Per my multiple replies as well as the email to nick when explained the issue, this is related to a firewall on your own computer which is restricting access to the chat room.

Therefore you need to follow the instructions in the link in the email to nick which will explain what steps you can use to resolve this. However if your connecting from an office/school/work environment or have a strict firewall the owner of the chat room would need to look at trying the firewall friendly module and setting the default port to 8080 which is the general port for internet access and usually helps with this issue.

As this portal is for support for chat owners of paid service plans, we can only give limited support to non customer inquiries, however the links given previously (http://support.addoninteractive.com/...=kb&article=21) to the troubleshooter and firewall issues link should help with your issue or as I say a firewall friendly module which could be tried.

For this option the owner of the chat room would need to add this to their account.

It might only be because I am frustrated but it seems that I have just been given the old fashion "brush off".

It has been fun but it is no more.
"Making Sawdust Safely"
Dusty
Sent from my Dell XPS using Firefox.
User avatar
a1gutterman
Platinum Member
Posts: 3653
Joined: Tue Jan 09, 2007 12:45 am
Location: "close to" Seattle

Post by a1gutterman »

Dokn't despair, dusty. Nick said that it was a trial. They may knot continue with this product. You never know.
Tim

Buying US made products will help keep YOUR job or retirement funds safer.
User avatar
beeg
Platinum Member
Posts: 4791
Joined: Sun Oct 14, 2007 2:33 pm
Location: St. Louis,Mo.

Post by beeg »

OK I found this, it might help you?

To empty your browser's cache using Microsoft Internet Explorer version 6

1. Click on Tools from your browser's main menu.
2. Select Internet Options
3. Under the General tab, click Delete Files... in the Temporary Internet files section.
4. Important: Shutdown all open instances of your web browser.

And this.


Unable to login using the AOL web browser
Do not use the built-in AOL web browser. Instead, use the web browser (usually Microsoft Internet Explorer) that was included with your com
SS 500(09/1980), DC3300, jointer, bandsaw, belt sander, Strip Sander, drum sanders,molder, dado, biscuit joiner, universal lathe tool rest, Oneway talon chuck, router bits & chucks and a De Walt 735 planer,a #5,#6, block planes. ALL in a 100 square foot shop.
.
.

Bob
User avatar
dusty
Platinum Member
Posts: 21481
Joined: Wed Nov 22, 2006 6:52 am
Location: Tucson (Wildcat Country), Arizona

Chat Room has been Invaded

Post by dusty »

Thanks for all of the help that you guys have provided. I have finally gotten into the Chat Room.

Actually, it was quite easy and I learned a lot about IP addresses, port assignments, and a little about browsers.

I finally accepted the recommendations made by more than one or two of you. I loaded Firefox. Using Firefox rather than Microsoft IE I was able to get right in.

I believe I learned that the difference between Admin and myself, in this saga, is that Admin is functioning as a server and I am a client. Port utilization requirements and privileges appear to be different.

I just want to let you know - you can't get rid of me that easy.
"Making Sawdust Safely"
Dusty
Sent from my Dell XPS using Firefox.
User avatar
beeg
Platinum Member
Posts: 4791
Joined: Sun Oct 14, 2007 2:33 pm
Location: St. Louis,Mo.

Post by beeg »

dusty wrote:I just want to let you know - you can't get rid of me that easy.

DAMN and I was hoping to take over your spot at the sawdust session.:D


But it's GREAT ya finally got in.
SS 500(09/1980), DC3300, jointer, bandsaw, belt sander, Strip Sander, drum sanders,molder, dado, biscuit joiner, universal lathe tool rest, Oneway talon chuck, router bits & chucks and a De Walt 735 planer,a #5,#6, block planes. ALL in a 100 square foot shop.
.
.

Bob
User avatar
a1gutterman
Platinum Member
Posts: 3653
Joined: Tue Jan 09, 2007 12:45 am
Location: "close to" Seattle

Post by a1gutterman »

I am glad for you, dusty! I dokn't know why I dokn't have any trouble with IE, but I am using the newest edition (or close to it, anyway, the way everything is outdated as soon as you get it, you never know), IE7.0.5730.13IC; whereas I think you said that you are (were) using 6.0?
Tim

Buying US made products will help keep YOUR job or retirement funds safer.
charlese
Platinum Member
Posts: 7501
Joined: Fri Dec 08, 2006 10:46 pm
Location: Lancaster, CA

Post by charlese »

Now I'm jealous, Dusty! Happy for you, but I still can't get a cursor on the chat page!
Octogenarian's have an earned right to be a curmudgeon.
Chuck in Lancaster, CA
Post Reply