True Trac

Create a review for a woodworking tool that you are familiar with (Shopsmith brand or Non-Shopsmith) or just post your opinion on a specific tool. Head to head comparisons welcome too.

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wrmnfzy
Platinum Member
Posts: 758
Joined: Sun Apr 29, 2012 7:59 pm
Location: Destrehan, LA

Post by wrmnfzy »

wrmnfzy wrote:I haven't had experience with this but do 2nd the notion of speaking with someone other than Dave, preferably Linda. I was having numerous delivery problems some ss and mainly fedex and when dealing with Dave I was ready to climb through the phone. everyone else great!
As an aside I did send an email to SS complaining of him and praising two other ladies there. Interesting enough in SS contact us section there is no heading for compliments or complaints. I don't judge a company on their mistakes but on how they respond to them.......:o
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Billdit
Gold Member
Posts: 142
Joined: Tue Nov 22, 2011 10:01 am
Location: Greenville, SC

Post by Billdit »

Just got off the phone With SS. Talked to Jan. She was great ! Answered all my questions on parts I want to order and even E-mailed me the instructions on one part that I couldn't figure out... Makes me glad I waited till after price increase to order so they can make enough money to keep folk like her ... :)
Bill

Mark V 1981 upgraded to 520 and PowerPro, w/ Band Saw, Belt Sander, Jointer, Jigsaw, and a bunch of previous owners 1980's jigs, accessories, and unknown parts.
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