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Re: Web site issue?

Posted: Fri Dec 22, 2017 10:30 pm
by JPG
It was 15 $ and was given because of the turkey day snafu and subsequent computer problems on the mother ship.

Re: Web site issue?

Posted: Fri Dec 22, 2017 11:11 pm
by moggymatt
Same here. Order arrived this week with the gift card and a hand written note. Now I gotta find time to get in the shop!

Re: Web site issue?

Posted: Fri Dec 22, 2017 11:39 pm
by JPG
Now I discover they have a 'billing' problem! :(

Re: Web site issue?

Posted: Sat Dec 23, 2017 12:44 pm
by moggymatt
JPG wrote:Now I discover they have a 'billing' problem! :(
What's the billing problem?

Re: Web site issue?

Posted: Sat Dec 23, 2017 5:04 pm
by JPG
moggymatt wrote:
JPG wrote:Now I discover they have a 'billing' problem! :(
What's the billing problem?
Nuf said fer now until CS has had an opportunity to resolve it. I am confidant it has to do with some recent 'system problems' and will be corrected.

Re: Web site issue?

Posted: Sat Dec 23, 2017 7:58 pm
by moggymatt
JPG wrote:
moggymatt wrote:
JPG wrote:Now I discover they have a 'billing' problem! :(
What's the billing problem?
Nuf said fer now until CS has had an opportunity to resolve it. I am confidant it has to do with some recent 'system problems' and will be corrected.
Think I see it as well. If it doesn't fix itself I'll buzz them as well.

MERRY CHRISTMAS ALL!

Re: Web site issue?

Posted: Sat Dec 23, 2017 9:59 pm
by JPG
Paul B - Did you perchance have an item back ordered? ;)

Re: Web site issue?

Posted: Sun Dec 24, 2017 4:02 am
by dusty
Ya'll do realize that if Shopsmith ships short, your account will not be charged until the order is complete. The bank will post a ledger entry but no funds move.

Re: Web site issue?

Posted: Sun Dec 24, 2017 12:33 pm
by moggymatt
JPG wrote:Paul B - Did you perchance have an item back ordered? ;)
It did not. Everything ordered was received.

Re: Web site issue?

Posted: Sun Dec 24, 2017 1:08 pm
by JPG
dusty wrote:Ya'll do realize that if Shopsmith ships short, your account will not be charged until the order is complete. The bank will post a ledger entry but no funds move.
Close Dusty! We will see IF nothing moves!

However that is not ALL that is awry.

Again I have faith it will come out correctly,