Yes, thank you! What is funny is he commented that all of us are in love with Woodpeckers products here. Had he actually read my past forum posts, he would understand, for me at least, it is mixed feelings I have for that company. There are a few Woodpeckers products that I love, but there are others that I openly criticize (in a polite way) here. Also, I always complain about their cost. Many tried on this forum to help him understand why Woodpeckers responded the way they did and some even offered him advice for following up with them again. His comments to all were beyond offensive IMHO. I checked Amazon and there are no Woodpeckers Sharpening System resellers on there right now, so if he bought it from them, as he said he did, then that reseller is a fly by night that already got kicked off of Amazon. My guess is either a) it is a copy cat clone or b) a defective/broken tool that someone resold through Amazon. I have heard in the past about Woodpeckers aggressively going after the copy cat clones out of China, so I wouldn't be surprised if they contacted Amazon to have it removed as soon as he reported it to them. Having an identical UPC code means nothing because the Chinese copy cat companies could easily copy everything down to the packaging from what I have seen before. Amazon does have a few Woodpeckers products for sell on there, and some may be legit, but honestly why would anyone buy through them for this type of product? IF it is cheaper on Amazon through a reseller, then caveat emptor! I try to buy direct from a manufacturer, when I can, on items like this, i.e. high end tools.
Had he been more civil, there could have been an actual conversation about Woodpeckers quality (if it was their tool), what might have been causing the issue and potential solutions.
