Remember, be cool. Think about this. Bite your lip.keakap wrote:So now I'm wondering what those people who got their units "fixed" with "Wes's Sessions" reprogramming the PP are gonna do. Has someone told them that there is a mini set screw down in the bowels of the PP headstock that is loose?
(Or did the program patch tighten the screw?)
]that![/I]
What if I hadn't?
If units were "fixed" by employing Wes's program changes, there is no loose screw.
If everything else discussed has been done to your machine except that screw, I'd suggest you get the right allen wrench and go tighten that screw.
Then, if the problem remains, I'd get back to a fundamental bandsaw (on the left) configuration (with no saw arbor), tighten all of the potential problem setscrews and start the complaint process all over with Shopsmith.
Forget about what has already passed and go from here.
Call Customer Service (1-800-543-7586 or 1-800-762-7555) and this time be assertive in extablishing contact with someone who can help fix the problem.
This time, I believe that the ladies in Customer Service are not going to be your solution. You probably need no-one other than Wes or Jim (the man) McCann.
You are in Hawaii and they are in Ohio. The zone differences are going to be an issue. If this were me, I'd take a nap and meet them on their schedule. Be prepared so that when they call you at that predetermined time - you can talk for hours. In other words, pack a lunch.
Good luck