Shopsmith Forums

Yes. I was told policy is 5-6 business days but due to heavy volume don't expect anything for 2-3 weeks. I appreciated the honesty.

wrmnfzy wrote:I've been trying since November to get mine and have gotten bounced from one place to another. Currently I have been sent to DEERS since they did not verify my service and from there I have been sent to IRIS who have now told me they will be back in touch with me in five business days but not to expect to hear from them for 2 to 3 weeks due to the volume they are receiving.

I assume you mean the IRS. I have no idea why the IRS would have anything to do with your status as a Vet. DEERS is where your veteran status is verified. That is a DOD data base. I assume that is what VA uses to verify your status. If you are not in DEERS that is not the VA's problem. It is a DOD issue.

I would contact Deers again. It should be a simple as sending them a copy of your DD-214.

jsburger wrote:

wrmnfzy wrote:I've been trying since November to get mine and have gotten bounced from one place to another. Currently I have been sent to DEERS since they did not verify my service and from there I have been sent to IRIS who have now told me they will be back in touch with me in five business days but not to expect to hear from them for 2 to 3 weeks due to the volume they are receiving.

I assume you mean the IRS. I have no idea why the IRS would have anything to do with your status as a Vet. DEERS is where your veteran status is verified. That is a DOD data base. I assume that is what VA uses to verify your status. If you are not in DEERS that is not the VA's problem. It is a DOD issue.

I would contact Deers again. It should be a simple as sending them a copy of your DD-214.

Inquiry Routing & Information System (IRIS) ??

Skizzity wrote:

jsburger wrote:

wrmnfzy wrote:I've been trying since November to get mine and have gotten bounced from one place to another. Currently I have been sent to DEERS since they did not verify my service and from there I have been sent to IRIS who have now told me they will be back in touch with me in five business days but not to expect to hear from them for 2 to 3 weeks due to the volume they are receiving.

I assume you mean the IRS. I have no idea why the IRS would have anything to do with your status as a Vet. DEERS is where your veteran status is verified. That is a DOD data base. I assume that is what VA uses to verify your status. If you are not in DEERS that is not the VA's problem. It is a DOD issue.

I would contact Deers again. It should be a simple as sending them a copy of your DD-214.

Inquiry Routing & Information System (IRIS) ??

Very interesting. I have never heard of that. I guess because I have never had a problem with DEERS or the VA.

From their web sits...

https://iris.custhelp.com/app/answers/d ... -trying-to

I got an email saying that I should try getting the ID card again and give more instructions. It didn't work. They have an email where you can let them know what error message you are getting and they will try and help. I sent them the quote and got an automatic response so it time to wait again.

If this ever works I'll let everyone know unless I'm in a nursing home by them and don't have access to the forum.

Ed

Times they are changing.

I was in Lowes today and attempted to use my AF ID for the discount. It didn't work. The clerk told me I had to get registered with customer service and then I would be eligible.

I had a small bill and was in a hurry so I passed. I'll go get brought up to date when I have time.

dusty wrote:Times they are changing.

I was in Lowes today and attempted to use my AF ID for the discount. It didn't work. The clerk told me I had to get registered with customer service and then I would be eligible.

I had a small bill and was in a hurry so I passed. I'll go get brought up to date when I have time.

It has been that way here for some time now. What you get is a MyLowe's account with a card. It is not a credit card it just has a bar code on it that identifies your account. Your veterans status is registered to this account. You will also get a couple stick on bar codes. I stuck one on my debit card that I use 99% of the time. Just scan the bar code and your items and the 10% discount is automatically applied. It is really very convenient.

reible wrote:I got an email saying that I should try getting the ID card again and give more instructions. It didn't work. They have an email where you can let them know what error message you are getting and they will try and help. I sent them the quote and got an automatic response so it time to wait again.

If this ever works I'll let everyone know unless I'm in a nursing home by them and don't have access to the forum.

Ed

I've been trying since November 2017 and still don't have mine. I have been sent to at least 4 initialed organizations and one credit bureau company and finally have been told all my info is correct and up to date but still get error message and am waiting for a final answer from the HELP desk.

dusty wrote:Times they are changing.

I was in Lowes today and attempted to use my AF ID for the discount. It didn't work. The clerk told me I had to get registered with customer service and then I would be eligible.

I had a small bill and was in a hurry so I passed. I'll go get brought up to date when I have time.

You can also register on Lowes' website. I did it that way as I also did not have time to do it while at the store.

jsburger wrote:

wrmnfzy wrote:I've been trying since November to get mine and have gotten bounced from one place to another. Currently I have been sent to DEERS since they did not verify my service and from there I have been sent to IRIS who have now told me they will be back in touch with me in five business days but not to expect to hear from them for 2 to 3 weeks due to the volume they are receiving.

I assume you mean the IRS. I have no idea why the IRS would have anything to do with your status as a Vet. DEERS is where your veteran status is verified. That is a DOD data base. I assume that is what VA uses to verify your status. If you are not in DEERS that is not the VA's problem. It is a DOD issue.

I would contact Deers again. It should be a simple as sending them a copy of your DD-214.

Nope, it is IRIS.