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Deception ordering parts
Posted: Mon Aug 27, 2012 1:09 pm
by lightnin
I suppose many of you have been through this but for those who have not.
This page in example
Where it says QTY. 2 that's how many they say you need.
NOT how many you get when you order that part number.
Customer service said they get a lot of calls on that and
want it changed the powers to be at Shopsmith won't change
it says price each.. the way it's listed people like me often
think that means each order and that quantity is whats in that
part number ordered.
Now I understand the system and my lesson was on cheap stuff.
So those of you who did not know that keep it in mind when ordering.
Posted: Mon Aug 27, 2012 1:22 pm
by JPG
lightnin wrote:I suppose many of you have been through this but for those who have not.
This page in example
Where it says QTY. 2 that's how many they say you need.
NOT how many you get when you order that part number.
Customer service said they get a lot of calls on that and
want it changed the powers to be at Shopsmith won't change
it says price each.. the way it's listed people like me often
think that means each order and that quantity is whats in that
part number ordered.
Now I understand the system and my lesson was on cheap stuff.
So those of you who did not know that keep it in mind when ordering.
Misleading? A bit.
Deception? I do not think so.
Fixable? IMHO Yes. Add "/asm" to the qty column header and it be less cornfusing.
Posted: Mon Aug 27, 2012 1:28 pm
by lightnin
JPG40504 wrote:Misleading? A bit.
Deception? I do not think so.
Fixable? IMHO Yes. Add "/asm" to the qty column header and it be less cornfusing.
OK Deceiving would have been a better word use.
as Deception sounds deliberate.
Posted: Mon Aug 27, 2012 1:38 pm
by JPG
lightnin wrote:OK Deceiving would have been a better word use.
as Deception sounds deliberate.
No difference.
'Misleading' more appropriate.

Posted: Mon Aug 27, 2012 2:32 pm
by pennview
Fixable? IMHO Yes. Add "/asm" to the qty column header and it be less cornfusing.
Then someone like me would have to call and ask what "/asm" means!
Posted: Mon Aug 27, 2012 2:36 pm
by wiredone
it looks as clear as a bell to me. right next to the quantity required column is a column that says "price each" clear as a bell.
That's pretty standard and easy to get, to me anyway.
Posted: Mon Aug 27, 2012 3:02 pm
by Ed in Tampa
wiredone wrote:it looks as clear as a bell to me. right next to the quantity required column is a column that says "price each" clear as a bell.
That's pretty standard and easy to get, to me anyway.
I agree using basic reading skills the quantity column tells me how many I need the price column tells me the price for 1.
I would want it no other way.
What happens if I want 3 but the SS only needs 2 and were priced and packaged and sold by quantity needed? I would probably have to buy 4 or two packages of 2 to get the three I wanted.
Nope not for me. Tell how many I need on my machine and tell me the price for one I can figure the rest in head.
Okay I can figure the rest with my calculator.

Posted: Mon Aug 27, 2012 3:27 pm
by lightnin
wiredone wrote:it looks as clear as a bell to me. right next to the quantity required column is a column that says "price each" clear as a bell.
That's pretty standard and easy to get, to me anyway.
When I posted this it did not have the word required there that's really new.
Posted: Mon Aug 27, 2012 3:29 pm
by admin
I agree it could have been clearer, and have now changed the "quantity" column to "quantity required".
Posted: Mon Aug 27, 2012 3:44 pm
by SDSSmith
wiredone wrote:it looks as clear as a bell to me. right next to the quantity required column is a column that says "price each" clear as a bell.
That's pretty standard and easy to get, to me anyway.
I agree that this seems pretty normal.