Page 1 of 1

Incra Miter V120

Posted: Sun Feb 09, 2014 12:27 pm
by wrmnfzy
Just received my Incra Miter V120 and began installation on my Model 500 SS miter safety grip but find in step 7 they call for attaching an aluminum clamping block to rear of faceplate. Ooooops, there are no holes in the faceplate to attach to. I know I could drill holes, but shouldn't have to. It's a Sunday so I'll call SS Monday and see what they tell me. So close but so far:mad: Anybody else ran into this?

Posted: Sun Feb 09, 2014 12:56 pm
by dusty
wrmnfzy wrote:Just received my Incra Miter V120 and began installation on my Model 500 SS miter safety grip but find in step 7 they call for attaching an aluminum clamping block to rear of faceplate. Ooooops, there are no holes in the faceplate to attach to. I know I could drill holes, but shouldn't have to. It's a Sunday so I'll call SS Monday and see what they tell me. So close but so far:mad: Anybody else ran into this?
Very unusual for an Incra product to be substandard. Very Unusual.

Posted: Sun Feb 09, 2014 1:02 pm
by dickg1
I just checked mine and there are two holes that correspond with the holes in the aluminum clamping block. Definitely check with CS.
Dick

Here's what I have

Posted: Sun Feb 09, 2014 1:28 pm
by wrmnfzy
wrmnfzy wrote:Just received my Incra Miter V120 and began installation on my Model 500 SS miter safety grip but find in step 7 they call for attaching an aluminum clamping block to rear of faceplate. Ooooops, there are no holes in the faceplate to attach to. I know I could drill holes, but shouldn't have to. It's a Sunday so I'll call SS Monday and see what they tell me. So close but so far:mad: Anybody else ran into this?
This is a pic of what I have.

Posted: Sun Feb 09, 2014 3:34 pm
by JPG
Guess you will not need the undercut flat head screws then!

Posted: Sun Feb 09, 2014 5:20 pm
by fjimp
I agree that a call to customer service is in order. Both of mine have the holes. Jim

Customer Service

Posted: Mon Feb 10, 2014 11:03 am
by wrmnfzy
Called today and they said they had never heard of this happening before. They are sending me a new one and a label to return the one with no holes. It will be sent to quality control first to check the new one before sending out.

Posted: Fri Feb 14, 2014 3:06 am
by wrmnfzy
Received new Incra today and it had holes, sent defective one back to SS with their return label and shipping. Happy camper.:)