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I learned this about a month ago from the manager of a Carl's FF restaurant. I presented a coupon that had expired and she told me that Carl's coupons never expired. She also told me that if you questioned it NO restaurant coupon ever expired.

Here's how she said it works and why Carl's decided not to even be concerned about an expiration date:

If you order something and upon presenting the coupon with the bill are told that it has expired, some customers will pay double the amount, which is what the restaurant wants. She said that what they really want is the sale and repeat sales. So, when you are told that the coupon has expired if you just say, "Okay, just cancel it, what will they do?" They will make a one-time exception (because otherwise the sale is lost and food wasted.

She said that Carl's learned that a long time ago and always honored expired coupons. I've found this to be true with EVERY BOGO that I have used. They don't want you to walk away.

Their business is sales and making money, that's why they offer BOGOs. Your business is saving money. No. It is not immoral nor unethical. They can always say no. Immoral and unethical is when you don't leave the other person a choice.

db5 wrote:I learned this about a month ago from the manager of a Carl's FF restaurant. I presented a coupon that had expired and she told me that Carl's coupons never expired. She also told me that if you questioned it NO restaurant coupon ever expired.

Here's how she said it works and why Carl's decided not to even be concerned about an expiration date:

If you order something and upon presenting the coupon with the bill are told that it has expired, some customers will pay double the amount, which is what the restaurant wants. She said that what they really want is the sale and repeat sales. So, when you are told that the coupon has expired if you just say, "Okay, just cancel it, what will they do?" They will make a one-time exception (because otherwise the sale is lost and food wasted.

She said that Carl's learned that a long time ago and always honored expired coupons. I've found this to be true with EVERY BOGO that I have used. They don't want you to walk away.

Their business is sales and making money, that's why they offer BOGOs. Your business is saving money. No. It is not immoral nor unethical. They can always say no. Immoral and unethical is when you don't leave the other person a choice.

As in 'cancel it'!