Shopsmith Forums

I received one of these as a gift last year, but never used it. I have a project now that's perfectly suited to spray finish (acrylic trim paint). I set it up using water just to get the feel and it leaked. I called their customer service and they diagnosed it as a part. Further they would send out the new part, no charge.

I know they are located right here in the Twin Cities so I asked if I could just pick it up - I could have it tomorrow instead of Monday. They refused! I don't get it. What a bunch of crap.

berry wrote:I received one of these as a gift last year, but never used it. I have a project now that's perfectly suited to spray finish (acrylic trim paint). I set it up using water just to get the feel and it leaked. I called their customer service and they diagnosed it as a part. Further they would send out the new part, no charge.

I know they are located right here in the Twin Cities so I asked if I could just pick it up - I could have it tomorrow instead of Monday. They refused! I don't get it. What a bunch of crap.

'They' may be located there, but the part may be elsewhere.

Drop shipped

JPG wrote:
'They' may be located there, but the part may be elsewhere.

Yep, could be.
Friends own a company called ClutchMasters. Main offices in Montana but most all the parts come from a California warehouse.