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I am beyond help.

Posted: Wed Apr 14, 2021 4:00 pm
by everettdavis
Obviously I am beyond help.

At least from directives given by UPS customer service.

I ordered 6 items from Amazon - Tiger Brand JS-100 Jack Posts, each capable of lifting 18,000 pounds.

I have to re-level and replace wooden post columns on my patio.

UPS arrived yesterday with a package failing to fully contain four (4) of the six (6) I ordered.

Two boxes were missing entirely, and components of internal boxes had opened and fallen out, in addition to two boxes also that had burst open, that lay outside and under the original as seen on porch.

UPS customer service repeatedly told me to call Amazon and get an RMA to return the items I am missing and UPS would pick the package up and return it to Amazon.

I asked and rephrased that question to them every way I could phrase it.

Obviously I am beyond their help.
9F7B0265-7F0D-4475-9B2B-ABC4B34896D6.jpeg
9F7B0265-7F0D-4475-9B2B-ABC4B34896D6.jpeg (301.81 KiB) Viewed 1256 times

Re: I am beyond help.

Posted: Wed Apr 14, 2021 4:09 pm
by JPG
I am guessing this was a three party transaction. Party three needs to be contacted(the shipper).

Re: I am beyond help.

Posted: Wed Apr 14, 2021 4:15 pm
by jsburger
everettdavis wrote: Wed Apr 14, 2021 4:00 pm Obviously I am beyond help.

At least from directives given by UPS customer service.

I ordered 6 items from Amazon - Tiger Brand JS-100 Jack Posts, each capable of lifting 18,000 pounds.

I have to re-level and replace wooden post columns on my patio.

UPS arrived yesterday with a package failing to fully contain four (4) of the six (6) I ordered.

Two boxes were missing entirely, and components of internal boxes had opened and fallen out, in addition to two boxes also that had burst open, that lay outside and under the original as seen on porch.

UPS customer service repeatedly told me to call Amazon and get an RMA to return the items I am missing and UPS would pick the package up and return it to Amazon.

I asked and rephrased that question to them every way I could phrase it.

Obviously I am beyond their help.
9F7B0265-7F0D-4475-9B2B-ABC4B34896D6.jpeg
Obviously a CS person who doesn't have a clue what they are doing. :eek:

Re: I am beyond help.

Posted: Wed Apr 14, 2021 4:25 pm
by garys
Ordering crap online is so much fun! That is why I still "BUY LOCAL" whenever possible. What burns me is that many of my local stores list the products I want, but don't stock them in the local stores so I still have to order through their website and wait for damaged products to arrive. Why have a store if you don't have the products on the shelf?

Re: I am beyond help.

Posted: Wed Apr 14, 2021 4:33 pm
by JPG
Why stock a 5/8-18 tap when only one person over the last 15 years even knew they existed.

Why stock 5/16-18 low profile cap screws with a 5/32 hex socket when . . . (see above).

Mail order made obtaining them possible(trick was to find a 'vendor' willing to sell single pieces rather than boxes of 100).

Yes the "5/8" and "5/16" above are correct. The thread pitch matching is coincidental.

Re: I am beyond help.

Posted: Wed Apr 14, 2021 4:49 pm
by jsburger
JPG wrote: Wed Apr 14, 2021 4:33 pm Why stock a 5/8-18 tap when only one person over the last 15 years even knew they existed.

Why stock 5/16-18 low profile cap screws with a 5/32 hex socket when . . . (see above).

Mail order made obtaining them possible(trick was to find a 'vendor' willing to sell single pieces rather than boxes of 100).

Yes the "5/8" and "5/16" above are correct. The thread pitch matching is coincidental.
5/8-18 is UNF and 5/16-18 is UNC.

Re: I am beyond help.

Posted: Wed Apr 14, 2021 4:58 pm
by JPG
jsburger wrote: Wed Apr 14, 2021 4:49 pm
JPG wrote: Wed Apr 14, 2021 4:33 pm Why stock a 5/8-18 tap when only one person over the last 15 years even knew they existed.

Why stock 5/16-18 low profile cap screws with a 5/32 hex socket when . . . (see above).

Mail order made obtaining them possible(trick was to find a 'vendor' willing to sell single pieces rather than boxes of 100).

Yes the "5/8" and "5/16" above are correct. The thread pitch matching is coincidental.
5/8-18 is UNF and 5/16-18 is UNC.
Yes. Both are 'standard', But one is twice as big as the other.

Re: I am beyond help.

Posted: Wed Apr 14, 2021 5:15 pm
by roy_okc
JPG wrote: Wed Apr 14, 2021 4:33 pm Why stock a 5/8-18 tap when only one person over the last 15 years even knew they existed.
Even better, a 5/8-27 tap!

Re: I am beyond help.

Posted: Wed Apr 14, 2021 5:21 pm
by JPG
UNEF is 24 tpi at 5/8". WTH is 5/8-27?



NS threads went out over 80 years ago.

Re: I am beyond help.

Posted: Wed Apr 14, 2021 6:03 pm
by jsburger
JPG wrote: Wed Apr 14, 2021 5:21 pm UNEF is 24 tpi at 5/8". WTH is 5/8-27?



NS threads went out over 80 years ago.
UNS, Unified Special. We had some of them on the aircraft generators I used to overhaul for the Air Force. The other one was UNJ on the F-22 generator.