SS Order, Net Positive
Posted: Tue May 04, 2021 12:49 pm
In light of so many delayed and problematic orders, I wanted to post my overall positive recent order experience, with room for improvement.
A few years ago, I bought a used wide belt sander SPT, used it a couple times outside under the carport, and put away. It's an older model with the small dust port on it. I've got some projects coming up where I'll probably be using it, would like to be able to connect to my dust collector. So, I sat down to order the 2.5" dust chute from the mothership. While I was ordering, online, I thought I'd get the drum sanding attachment and some sleeves, think there were a couple other small things, to save on the combined shipping; however, after putting them in my "cart", I got to thinking about all the problems posted on here about orders waiting on one item to return to stock before shipping and in the mean time another item went out of stock, ad infinitum, and ended up removing the other items. So my cart went from over $100 to $23 and instead got a Wen portable oscillating drum sander for $50-some.
The online ordering process could be drastically improved by simply showing some sort of stock level status message.
Anyway, I placed my order on Friday, 23 Apr, in the late afternoon, got a shipping notice on Monday, and received the order a couple or so days later; so that went smoothly and quickly.
A few years ago, I bought a used wide belt sander SPT, used it a couple times outside under the carport, and put away. It's an older model with the small dust port on it. I've got some projects coming up where I'll probably be using it, would like to be able to connect to my dust collector. So, I sat down to order the 2.5" dust chute from the mothership. While I was ordering, online, I thought I'd get the drum sanding attachment and some sleeves, think there were a couple other small things, to save on the combined shipping; however, after putting them in my "cart", I got to thinking about all the problems posted on here about orders waiting on one item to return to stock before shipping and in the mean time another item went out of stock, ad infinitum, and ended up removing the other items. So my cart went from over $100 to $23 and instead got a Wen portable oscillating drum sander for $50-some.
The online ordering process could be drastically improved by simply showing some sort of stock level status message.
Anyway, I placed my order on Friday, 23 Apr, in the late afternoon, got a shipping notice on Monday, and received the order a couple or so days later; so that went smoothly and quickly.