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Slow, Slow, Oh So Slow
Posted: Sun Jul 15, 2007 12:23 pm
by dusty
When the Shopsmith sites load slowly (like right now), is there a way to tell whether the cause is at my end or elsewhere?
I shut down and rebooted but that improved nothing.
I logged in to TheWoodWorkingChannel and it seemed to load normally.
Cause of slowness
Posted: Sun Jul 15, 2007 4:38 pm
by admin
Today the cause is probably due to us sending our monthly e-card email. It goes out around 10am est and usually finishes up by 3 or 4 pm. It sucks up alot of our bandwidth, we are planning on moving to fiber optic cable within the year which will take care of the occasional slow-downs.
Posted: Mon Jul 16, 2007 8:19 am
by scottss
I noticed it being super slow also yesterday. It wouldn't even finish loading the forum page. Today all is well though.
thanks
Posted: Mon Jul 16, 2007 11:34 am
by Ed in Tampa
admin wrote:Today the cause is probably due to us sending our monthly e-card email. It goes out around 10am est and usually finishes up by 3 or 4 pm. It sucks up alot of our bandwidth, we are planning on moving to fiber optic cable within the year which will take care of the occasional slow-downs.
Okay what is e-card email??
I haven't received anything from SS via e-mail in months. Back then I would receive almost daily tips and sale notifications. Do I need to reregisiter?
Ed
email card
Posted: Mon Jul 16, 2007 1:12 pm
by dusty
What you think, Ed? We get something from every email? That makes two of us that are not on this email list; I do get some but I regularly hear chatter about mailings that I didn't receive.
E-card
Posted: Mon Jul 16, 2007 1:31 pm
by admin
The e-card is sent to our "prospective MARK V buyers" since you are probably in our system as owning a MARK V, we do not send these to you.
For those on our list who own a MARK V we send emails on Wednesday, Friday and if you have bought recently we send you one on Sunday.
If you are NOT getting our email specials, AND you own a MARK V, Please go to
www.shopsmith.com/emailadd.htm and update your infomation or call 1-800-543-7586 and have a cust. serv. rep make sure your account is up to date.
The other suggestion I would have is to make sure that whoever your email provider or ISP is, they are not filtering email from Shopsmith.com. You can do this by adding
shopsmith@shopsmith.com to your email address book or "safelist".
Posted: Mon Jul 16, 2007 3:03 pm
by charlese
dusty wrote:...I regularly hear chatter about mailings that I didn't receive.
Did you sign up a page at
http://www.shopsmith.net ?
email not as before
Posted: Mon Jul 16, 2007 3:48 pm
by dusty
Thank you admin
I called customer service and somehow SS had gotten a second email address (one I hardly ever check) recorded as my primary email address.
Sure hope I didn't miss any good email specials.
Posted: Wed Jul 18, 2007 9:43 am
by teufelhund323
Has anyone noticed that the Owners Page is out of date? I haven't been recieving the e-mail specials (I have been recieving the shop tips, though) and I noticed that the link to the e-mail specials on the Owners Page is not working. Other things on the Owners Page are out of date as well.
Posted: Wed Jul 18, 2007 10:06 am
by Bruce
teufelhund323 wrote:Has anyone noticed that the Owners Page is out of date? I haven't been recieving the e-mail specials (I have been recieving the shop tips, though) and I noticed that the link to the e-mail specials on the Owners Page is not working. Other things on the Owners Page are out of date as well.
I just checked and found the same thing. Although the picture of the sale catalog is of the Father's Day Sale catalog, the link does take you to the current Saw/Drill Catalog. The link for the current email special is broken, however. Good catch, teufelhund323. I wonder what your screen name means? Is it a dog breed?