Shopsmith is not a charity, if I decide to give them my refund check (which I only plan on spending on goods made in the USA), I expect value in return. When I see Netflix making money selling all the DVD's I want to rent for $5 a month including shipping this bothers me.alancooke wrote:Just a thought: What if SS had released Rick's new DVD and sent everyone an e-mail saying it was now available and the price was ONLY 37.95 and for a limited time could be ordered with FREE shipping. Would we all be saying 'wow, what a deal and FREE shipping too!!!'
If Shopsmith was keeping the $37.95 it might not feel as bad but FedEx is making most if not all of the shipping charge. My wife runs a small internet business and she charges shipping for all purchase but the postage charge is exactly what it costs her. If you want fast delivery you pay (up to $20) for FedEx to come to our house and pick it up you get it tomorrow, if you want slightly slower delivery you wait until she drives down to the post office (about once a week) and she ships Priority Mail for <$3. If you want something in between you can pay $8-$9 and she will drive to the post office for you. If you are in no hurry she puts it in the mailbox and you pay <$1. The point is the customer has the choice, with Shopsmith we have no choice and FedEx is rarely the cheapest carrier.
When she buys supplies, shipping dominates the cost of the items and when she makes a decision of where to purchase shipping matter. Sometime when she places an order she asked for "faster" shipping and agrees to pay for the extra drive to the post office, many times she finds a few $1's in the package with a note saying "I was going to the Post Office anyway, enjoy." These are vendors she remembers and does business with again.