So will they take it back and send a new set? Did you ask? If they were perplexed I would think they would like to see what the problem is. After all they are a very high quality company.putttn wrote:I did call Forrest and they were as perplexed as I am. They did suggest that I spray WD40 and keep it away from heat. One fella suggested putting in the freezer but it's been in my garage when the temp was below 32.
I would continue to pressure them on the phone. It sounds like you have not gotten to the right person yet. Try what they suggested and if it doesn't work call again.