My three upper guards all work fine and as expected. If yours doesn't then perhaps they had a batch of "bad ones" and they should know about it.
Ed
algale wrote:My own experience with the upper saw guard on my 520 has been unsatisfactory. I think it is poorly designed. First, the riving knife with the pawls (part 199 on the upper saw guard) is not very durable. Just by tilting the table, the saw guard, which hangs off of the riving knife, will twist the riving knife slightly. My riving knife got a permanent bend in it when I put it in the "box of accessories" with something heavy on it. Despite careful efforts, I was not able to get mine back to dead flat.
So I ordered a new one at $46.64. Well, the pawls on the new one were VERY temperamental, by which I mean they did NOT slide up and down smoothly and would randomly stick on occasion (not because they were restraining a kickback), which was a safety hazard. I believe the stickiness was due to excess coating on either the riving knife and/or the pawls.
I called customer service. The advice I got was to press inward/downward on the edge of the pawls toward the riving knife body to loosen up the rivet. That did nothing and increased pressure just popped the rivet off. Another call to Customer Service, which told me it was my problem now. THAT HAS BEEN MY ONE AND ONLY LOUSY CS EXPERIENCE WITH SHOPSMITH, which has otherwise excelled at CS.
Ever since, I have used my non-through cut riving knife for all my cuts both through and non-through without any issues. Perhaps that's just luck. So I am not advising anyone to do the same.