I was going to check on my order of mid Sept. How I normally do this is to select the red bar where it says WOODWORKING RESOURCES then go to Other then to Personal Home Page.
What happens is it times out saying that Shopsmith.net is not reachable. I've not seen this happen before and never paid much attention to the link it takes you to. However the .net address doesn't seem to work. Tried on my tablet too and it doesn't work there either.
I tried to go directly to shopsmith.net and nothing working there either.
Could a few others try and see if they can use this link? I'd also like to know the URL if you do reach it.
Ed
Web site issue?
Moderator: admin
Web site issue?
{Knight of the Shopsmith} [Hero's don't wear capes, they wear dog tags]
Re: Web site issue?
Same is happening to me. Checked last week and they told me my 11/27 order was shipping the next day but nothing. I'll have to call again I guess.
Paul B
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dusty
- Platinum Member
- Posts: 21530
- Joined: Wed Nov 22, 2006 6:52 am
- Location: Tucson (Wildcat Country), Arizona
Re: Web site issue?
The Shopsmith website works for me BUT
I go into it from http://www.shopsmith.com
and
you can also get to your order status this way: http://www.shopsmith.com/ownersite/faq/ ... usform.htm
I go into it from http://www.shopsmith.com
and
you can also get to your order status this way: http://www.shopsmith.com/ownersite/faq/ ... usform.htm
"Making Sawdust Safely"
Dusty
Sent from my Dell XPS using Firefox.
Dusty
Sent from my Dell XPS using Firefox.
Re: Web site issue?
I did my order at a woodcraft store demo so I don't have the PO #, so it gets a little tricky to do with the other link.
I've used the personal pages within the last week or two so this is something that has just happened since then. I'm reasonably sure it has to do with the link, and the fact it points to a .net address where as all the other links go to a .com address.
Ed
I've used the personal pages within the last week or two so this is something that has just happened since then. I'm reasonably sure it has to do with the link, and the fact it points to a .net address where as all the other links go to a .com address.
Ed
{Knight of the Shopsmith} [Hero's don't wear capes, they wear dog tags]
Re: Web site issue?
Sent a message to admin. I'm pretty sure the problem is on the shopsmith end.
Ed
Ed
{Knight of the Shopsmith} [Hero's don't wear capes, they wear dog tags]
-
rcplaneguy
- Platinum Member
- Posts: 549
- Joined: Mon Sep 23, 2013 6:33 pm
- Location: Chapel Hill, NC
Re: Web site issue?
Yeah, shopsmith.net has been offline for several days now.
Re: Web site issue?
So while we are at having issues.....
Contacting shopsmith says:
"Website Support
If you have a problem with the website itself, please email webmaster@shopsmith.com."
and with my email kicked back saying:
"Sorry, we were unable to deliver your message to the following address.
<"email webmaster"@shopsmith.com>:
553: 5.1.2 The recipient address <email webmaster@shopsmith.com> is not a valid
5.1.2 RFC-5321 address. a187si1558787qkc.70 - gsmtp"
So my message got no where..........
I'll try a PM next
Ed
Contacting shopsmith says:
"Website Support
If you have a problem with the website itself, please email webmaster@shopsmith.com."
and with my email kicked back saying:
"Sorry, we were unable to deliver your message to the following address.
<"email webmaster"@shopsmith.com>:
553: 5.1.2 The recipient address <email webmaster@shopsmith.com> is not a valid
5.1.2 RFC-5321 address. a187si1558787qkc.70 - gsmtp"
So my message got no where..........
I'll try a PM next
Ed
{Knight of the Shopsmith} [Hero's don't wear capes, they wear dog tags]
-
dusty
- Platinum Member
- Posts: 21530
- Joined: Wed Nov 22, 2006 6:52 am
- Location: Tucson (Wildcat Country), Arizona
Re: Web site issue?
Obviously shopsmith.com/ss_forum works or you would not be able to post here. So tell me, please.
Have you tried shopsmith.com. and if it did not work what error message was you given?
shopsmith.net does not work for me either but it seems that I have been using the .com for a long time. When .net did work for you, is it possible that you were being redirected and now that is what is out of service?
Have you tried shopsmith.com. and if it did not work what error message was you given?
shopsmith.net does not work for me either but it seems that I have been using the .com for a long time. When .net did work for you, is it possible that you were being redirected and now that is what is out of service?
"Making Sawdust Safely"
Dusty
Sent from my Dell XPS using Firefox.
Dusty
Sent from my Dell XPS using Firefox.
Re: Web site issue?
See the first post.... WOODWORKING RESOURCES, Other, Personal Home Page. The link is to shopsmith.net and it doesn't work.
Sure we are all here on the forum and yes the .com stuff is working.
However that doesn't help me to check my order which is pointed to off my Personal Home Page. As I mentioned I don't have a PO# to use so I'm stuck with this as my path to the answers.
If you have a way to your Personal Home Page then it is different then my path which seems to depend on the .net address working.
Again it has worked in the near past, maybe a week or so back. It is not working now today, someone mentioned it has been unreachable for them too.
Ed
Sure we are all here on the forum and yes the .com stuff is working.
However that doesn't help me to check my order which is pointed to off my Personal Home Page. As I mentioned I don't have a PO# to use so I'm stuck with this as my path to the answers.
If you have a way to your Personal Home Page then it is different then my path which seems to depend on the .net address working.
Again it has worked in the near past, maybe a week or so back. It is not working now today, someone mentioned it has been unreachable for them too.
Ed
dusty wrote:Obviously shopsmith.com/ss_forum works or you would not be able to post here. So tell me, please.
Have you tried shopsmith.com. and if it did not work what error message was you given?
shopsmith.net does not work for me either but it seems that I have been using the .com for a long time. When .net did work for you, is it possible that you were being redirected and now that is what is out of service?
{Knight of the Shopsmith} [Hero's don't wear capes, they wear dog tags]
Re: Web site issue?
Thanks for the heads up. We had changed ISP which resulted in a change in our IP addresses. I had missed updating DNS for shopsmith.net.
It is now corrected, but may take a short while for some people, as some ISP's cache (remember) the old answer briefly.
It is now corrected, but may take a short while for some people, as some ISP's cache (remember) the old answer briefly.
reible wrote:So while we are at having issues.....
Contacting shopsmith says:
"Website Support
If you have a problem with the website itself, please email webmaster@shopsmith.com."
and with my email kicked back saying:
"Sorry, we were unable to deliver your message to the following address.
<"email webmaster"@shopsmith.com>:
553: 5.1.2 The recipient address <email webmaster@shopsmith.com> is not a valid
5.1.2 RFC-5321 address. a187si1558787qkc.70 - gsmtp"
So my message got no where..........
I'll try a PM next
Ed
Shopsmith I.T.