Comments?

[80spiders]

Why would my order from Shopsmith be delivered in a reused box rather than in a new box with logos that you would expect from a going concern? I don't want to assume or draw any conclusions.

[rogersk]

Why would my order from Shopsmith be delivered in a reused box rather than in a new box with logos that you would expect from a going concern? I don't want to assume or draw any conclusions.

Could you post a pic?

[edma194]

Possibly they were out of new boxes and didn't want you to have to wait for the new boxes to come in. I consider that a lame excuse really, you can go out and buy new boxes of any size and shape. I don't think having logos on it matters that much, but it is uncomfortable to see new goods show up in used boxes.

[twistsol]

Reduce, Reuse, Recycle? Fiscal responsibility (being cheap)? Supply chain issues? Somebody didn't want to walk across the room for a new box when a used one was right there? The potential reasons are limitless.

I wish more companies actually did this. Amazon is awful at even fitting a product into reasonably sized packaging.

[80spiders]

Here are three pictures of the box...other than being opened by me and a pink sticky note placed over my address, this is how Shopsmith saw fit to ship its products to me. I don't care how "thrifty" one is being, this does not send a good message about things.

[RFGuy]

Shopsmith is a reasonable sized company. IMHO this is ridiculous. Honestly I wouldn't trust any shipment from a company of this size that comes in such a disheveled box without company logos. I would be appalled by this if that was the shipment I received...JMO.

[80spiders]

I would agree with you RFGuy. I do not have a good feeling about things going forward.

[HopefulSSer]

Maybe supply chain issues? Trader Joes near me is using plastic Christmas shopping bags because they can't get their usual paper bags. But even so, shipping in a box that looks like that is pretty shocking. Have you contacted them about it?

[80spiders]

I have not contacted SS about the matter but that is a good suggestion; if I knew how to contact the management of the company, I would. However, calling the 800 number and telling the rep on the line that the box is not a good representation of SS may go no further than "thank you for your call." If anyone knows how to inform the appropriate parties about this and can tell me, I will.

[twistsol]

In contrast to my prior comments, that box is past it end of life. I would be appalled if anything I ordered showed up in that.