A lot of truth there! That said, SS is NOT like the 'auto industry' where their size and volumes(up until recently) allows them to have people who specialize in specific areas and to pay for the services of gurus in 'solving' their problem(s). They are SMALL! They do NOT have the volume to do business as was usual. Just in time really does not apply to them when their order cycles are about a handful of times/year.calver wrote:Ed,
The new realaity is lean manufacturing where parts are made to order in a time frame that meets the customer needs. It has been going on at least the last 15 years in ths country.
Also the part of creating a reality I mentioned in an earlier post is interpreting the words in an email incorrectly. As a quality engineer that does root cause analysis I see quite frequently that prople jump to the wrong conclusions based on fragments of information.
A more constructive appraoch would be to help shopsmith come up with solutions to their back order problem. Perhaps they need to consult with some supply chain management types.
Also don't you think Ed ,it is not the best practice of offering sale items that they don't have avaiable to deliver.
SS has to embrace their customer base rather than withdraw if they are to still exist. It would not be a bad idea for them to twitter or blog about what is happening to inform of events. Working with several suppliers as a supplier quality engineer I want to know if they are having problems and work toward solutions rather than kill a project/product. They should try to reduce/mitigate the unpleaent surprises.
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Ed , JPG, Dusty etc.you have made a lot of good contributions and also Woodburner has as well.
Peace,
Dave C.
We do not know who is addressing this switch problem, but I would bet it is NOT the only problem that person is dealing with. I really think they ARE in alligator dodging mode. Let us hope the alligators are NOT successful.
Support em! Buy SS(even IF it requires vast amounts of patience and tolerance). E-bay is NOT a reliable source(and SS is usually cheaper INCLUDING S/H). In the mean time FIND a WORK-AROUND!
BTW One draws conclusions from what is available. Later modification is done when additional info appears. In the mean time educated guesses ARE required to approach an understanding. That does not mean that after 'new' info is available which alters the conclusions drawn that the original conclusion was 'wrong'. It IS nesessary to distinguish that which we 'know' and that which we have extrapolated so as to properly adjust the 'conclusion'.
