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Re: Length of lift assist strut

Posted: Sat Mar 02, 2019 2:19 pm
by dusty
Wes7373 wrote:Thanks, Bill and Dusty. Bill, those numbers don't match my strut, which did not come directly from Shopsmith, came with the SS used. I called SS customer service earlier this week, they directed me to email them with the question which I did, waiting on a response.
This creates a slightly different twist. Since it doesn't seem to fit, why should we not suspect that you have the wrong part.

Being instructed during a phone contact to use email.....?????? Don't wait too long for a response. They say they will respond by the end of the next business day.

Be persistent.