Shopsmith Order - Online Order Status

dusty · Post by **dusty** » Wed Jan 16, 2013 6:44 am

When you place an order with Shopsmith for parts you can get a status report at shopsmith.com/ownersite.

My current order is being reported as "Being Shipped" but three items on the order are presented in Underlined Bold Print.

Can anyone tell me the significance of that.

I got a bad feeling that I already know but I need to be told so that I can rant. No, I can't do that! If I had ordered these parts when I first decided I needed to, I would have them in hand now. I wouldn't need to rant.

YouTube · Post by **admin** » Wed Jan 16, 2013 7:06 am

Underlined/Bold is used to indicate a link (clicking on it will bring up details on the item). I haven't added page addresses to the database for all items yet, so some items don't have the links.

dusty · Post by **dusty** » Wed Jan 16, 2013 7:15 am

admin wrote:Underlined/Bold is used to indicate a link (clicking on it will bring up details on the item). I haven't added page addresses to the database for all items yet, so some items don't have the links.

Thank you for the very timely response and for the answer. I was afraid that those notations indicated "back ordered items".

Keep up the great work you are doing with the web site.

Are there any updates to the "Online Manuals" in the pipeline? This is one area where I believe there is great room for improvement. The Bandsaw Manual is a good example of what I would like to see for all of the Shopsmith equipment. Each manual needs to be accompanied by the Parts Diagrams.

Intuitively, I would look for these manuals here. Is there a reason why this section does not link to those shown above.

JPG · Post by **JPG** » Wed Jan 16, 2013 7:31 am

GOOD Morning Admin!!!!:):):):):):):):):);)

Gene Howe · Post by **Gene Howe** » Wed Jan 16, 2013 7:51 am

Hey Vandalia!
Good to see you! (If there were a "Thumbs Up" smilie, it would go here.)

mrhart · Post by **mrhart** » Wed Jan 16, 2013 9:02 am

Dusty must "know" people or something. He posts a question and BAM! 22 minutes later he is reading a response at 5 in the morning!

Perhaps,

he is a secret SS spy

who is sent here as a mole to probe our thoughts and then paid in sandpaper and accessories. Perhaps.

Everyone watch what you say......

fjimp · Post by **fjimp** » Wed Jan 16, 2013 9:13 am

Such a fertile mind you have.

camerio · Post by **camerio** » Wed Jan 16, 2013 9:14 am

And Happy New Year to the person behind Admin and to the whole team at Shopsmith.
May this be a very productive and rewarding year for the company.
And I wish myself a Power Pro for this year as it is now offered at All in One Tools for us in Canada. I still have to call them and place my order ... !!! Where did I put my glasses ?

backhertz · Post by **backhertz** » Wed Jan 16, 2013 2:27 pm

I'm wondering when the Mark 7 will be added to the Service Parts section of the web site for those of us who have upgrade to the Mark 7? If it is, I am not sure where.

For example, I know there is a shaft protector with hardware and a different belt cover for the Mark 7. That shaft protector should be called a finger protector, long hair, or even a child protector. It is only $3.99 and seems to be something that could prevent an accident.

It is easily attached to the belt cover by drilling two holes or simply buying the new belt cover that is designed for the shaft protector. I found the addition of a shaft protector also protected my idler shaft from being knocked into the headstock a second time when it was shipped back from Poe Avenue to my home. I'd recommend anyone shipping their headstock with a new-type idler shaft purchase the shaft protector.

The only difference for me was I had to purchase a quill twister being both the hubs are no longer accessible. It was around $20 including shipping, but it goes on sale from time to time.

dgale · Post by **dgale** » Wed Jan 16, 2013 7:02 pm

One thing that frustrates me about SS orders is when they do backorder certain items, there's no indication of how long it will be or any follow-up communication on status etc. I places a big order last fall and received most items I ordered...a few items were backordered but it didn't say potentially for how long. About 4-6 weeks later I received one of the items (some belt sander belts) but still have not received the last item (band saw extension table) and have no idea how long I should plan to wait. I realize they may not know exactly how long it will be but some rough estimatation or else a follow-up e-mail that it hasn't been forgotten would be nice, even if it was just an automated e-mail.

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Shopsmith Order - Online Order Status

Shopsmith Order - Online Order Status

Mark 7 Service Parts