Shopsmith "Customer Care"

Forum for Maintenance and Repair topics. Feel free to ask questions or contribute.

Moderator: admin

Post Reply
lammergeir
Bronze Member
Posts: 1
Joined: Thu May 08, 2014 6:00 am

Shopsmith "Customer Care"

Post by lammergeir »

Hi, I live in Johannesburg, South Africa.
I sent Shopsmith a request today.

Here is their rude reply: :mad:
We only sell 505640 . If that is not what you need you will need to find someone else to get what you need .


On Thu, May 8, 2014 at 6:08 AM, <customerservice@shopsmith.com> wrote:


Question: i live in johannesburg, south africa.
i have a magna 4" jointer. the cutter head wedges are a little distorted. could your factory provide me with three un-drilled wedges, and i can have them drilled here to fit the cutter head?
Top
User avatar
JPG
Platinum Member
Posts: 35600
Joined: Wed Dec 10, 2008 7:42 pm
Location: Lexington, Ky (TAMECAT territory)

Post by JPG »

lammergeir wrote:Hi, I live in Johannesburg, South Africa.
I sent Shopsmith a request today.

Here is their rude reply: :mad:
We only sell 505640 . If that is not what you need you will need to find someone else to get what you need .


On Thu, May 8, 2014 at 6:08 AM, <customerservice@shopsmith.com> wrote:


Question: i live in johannesburg, south africa.
i have a magna 4" jointer. the cutter head wedges are a little distorted. could your factory provide me with three un-drilled wedges, and i can have them drilled here to fit the cutter head?
Dave strikes again!!!! :eek:
╔═══╗
╟JPG ╢
╚═══╝

Goldie(Bought New SN 377425)/4" jointer/6" beltsander/12" planer/stripsander/bandsaw/powerstation /Scroll saw/Jig saw /Craftsman 10" ras/Craftsman 6" thicknessplaner/ Dayton10"tablesaw(restoredfromneighborstrashpile)/ Mark VII restoration in 'progress'/ 10E[/size](SN E3779) restoration in progress, a 510 on the back burner and a growing pile of items to be eventually returned to useful life. - aka Red Grange
Top
User avatar
beeg
Platinum Member
Posts: 4790
Joined: Sun Oct 14, 2007 2:33 pm
Location: St. Louis,Mo.

Post by beeg »

Are you looking for these? #521945 part#30 here.

http://www.shopsmith.com/service/jointe ... iagram.htm

For a 3 hole wedge ya might contact Bill Mayo or look on ebay?
SS 500(09/1980), DC3300, jointer, bandsaw, belt sander, Strip Sander, drum sanders,molder, dado, biscuit joiner, universal lathe tool rest, Oneway talon chuck, router bits & chucks and a De Walt 735 planer,a #5,#6, block planes. ALL in a 100 square foot shop.
.
.
Bob
Top
davebodner
Gold Member
Posts: 476
Joined: Sun Nov 09, 2008 4:38 pm
Location: Arlington, VA

Post by davebodner »

Shopsmith doesn't ship overseas, do they?

And it sounds like the OP wants to buy the wedge, part #521945, not the knives, part #505640. Perhaps Shopsmith doesn't have the wedges in stock? That wouldn't surprise me.

And I bet they'd be unable to supply the part in any but the finished form. It's not like the jointer is in continuous production. They probably have to wait until the next production run before they make any more spare parts.
Top
User avatar
JPG
Platinum Member
Posts: 35600
Joined: Wed Dec 10, 2008 7:42 pm
Location: Lexington, Ky (TAMECAT territory)

Post by JPG »

davebodner wrote:Shopsmith doesn't ship overseas, do they?

And it sounds like the OP wants to buy the wedge, part #521945, not the knives, part #505640. Perhaps Shopsmith doesn't have the wedges in stock? That wouldn't surprise me.

And I bet they'd be unable to supply the part in any but the finished form. It's not like the jointer is in continuous production. They probably have to wait until the next production run before they make any more spare parts.
Adding to the 'confusion', there have been at least two versions of the wedges.

Also providing a means for the customer to drill their own holes has liability problems.

Most likely the reason for a need to drill holes is because he needs the older version and SS only has the current ones 'in production'.

And NO SS does not export AIUI.




Methinks Bill Mayo is the most likely source and he has no qualms exporting!:)



FWIW, I think judicious filing would make smushed wedges usable again as long as they are not cracked etc.. They are a wedge fer crying out loud.
╔═══╗
╟JPG ╢
╚═══╝

Goldie(Bought New SN 377425)/4" jointer/6" beltsander/12" planer/stripsander/bandsaw/powerstation /Scroll saw/Jig saw /Craftsman 10" ras/Craftsman 6" thicknessplaner/ Dayton10"tablesaw(restoredfromneighborstrashpile)/ Mark VII restoration in 'progress'/ 10E[/size](SN E3779) restoration in progress, a 510 on the back burner and a growing pile of items to be eventually returned to useful life. - aka Red Grange
Top
User avatar
JPG
Platinum Member
Posts: 35600
Joined: Wed Dec 10, 2008 7:42 pm
Location: Lexington, Ky (TAMECAT territory)

Post by JPG »

Gad! Rude Dude Dave did not even get the part number correct.:eek:
╔═══╗
╟JPG ╢
╚═══╝

Goldie(Bought New SN 377425)/4" jointer/6" beltsander/12" planer/stripsander/bandsaw/powerstation /Scroll saw/Jig saw /Craftsman 10" ras/Craftsman 6" thicknessplaner/ Dayton10"tablesaw(restoredfromneighborstrashpile)/ Mark VII restoration in 'progress'/ 10E[/size](SN E3779) restoration in progress, a 510 on the back burner and a growing pile of items to be eventually returned to useful life. - aka Red Grange
Top
User avatar
beeg
Platinum Member
Posts: 4790
Joined: Sun Oct 14, 2007 2:33 pm
Location: St. Louis,Mo.

Post by beeg »

JPG40504 wrote:Adding to the 'confusion', there have been at least two versions of the wedges.

Current version have 5 holes. The older version have 3 holes.
SS 500(09/1980), DC3300, jointer, bandsaw, belt sander, Strip Sander, drum sanders,molder, dado, biscuit joiner, universal lathe tool rest, Oneway talon chuck, router bits & chucks and a De Walt 735 planer,a #5,#6, block planes. ALL in a 100 square foot shop.
.
.
Bob
Top
User avatar
beeg
Platinum Member
Posts: 4790
Joined: Sun Oct 14, 2007 2:33 pm
Location: St. Louis,Mo.

Post by beeg »

JPG40504 wrote:Gad! Rude Dude Dave did not even get the part number correct.:eek:

Lammergeir's only option from SS, is part #517363 the cutter head assembly. Then find someone to buy it and send to him.
SS 500(09/1980), DC3300, jointer, bandsaw, belt sander, Strip Sander, drum sanders,molder, dado, biscuit joiner, universal lathe tool rest, Oneway talon chuck, router bits & chucks and a De Walt 735 planer,a #5,#6, block planes. ALL in a 100 square foot shop.
.
.
Bob
Top
User avatar
rcplaneguy
Platinum Member
Posts: 549
Joined: Mon Sep 23, 2013 6:33 pm
Location: Chapel Hill, NC

Post by rcplaneguy »

Who is Dave?:confused:
John
Top
User avatar
beeg
Platinum Member
Posts: 4790
Joined: Sun Oct 14, 2007 2:33 pm
Location: St. Louis,Mo.

Post by beeg »

He is one of 3 CS people at SS. His time in CS has been for the last 6 years.
SS 500(09/1980), DC3300, jointer, bandsaw, belt sander, Strip Sander, drum sanders,molder, dado, biscuit joiner, universal lathe tool rest, Oneway talon chuck, router bits & chucks and a De Walt 735 planer,a #5,#6, block planes. ALL in a 100 square foot shop.
.
.
Bob
Top
Post Reply

Return to “Maintenance and Repair”