New Shopsmith Website is Up and Running Today!

RFGuy

Not better...multiple times I have opened another browser tab to search for something on the Shopsmith website. When I return to the tab I had opened with me very recently signed into this forum, I am signed back out for some reason. Am I the only one this is happening to??? I shouldn't be signed out of the forum on one tab minutes after I had signed in, just because I open another tab with the Shopsmith main website at the same time.

DLB

RFGuy wrote Not better...multiple times I have opened another browser tab to search for something on the Shopsmith website. When I return to the tab I had opened with me very recently signed into this forum, I am signed back out for some reason. Am I the only one this is happening to???

Nope. Me too.

- David

admin

Sorry, I wasn't aware this was happening. It looks like cookies (which keep login information) were setup wrong (using shopsmith.com instead of forum.shopsmith.com) at some point in the past. I have now corrected them. Let me know if there are still issues.

edma194

admin wrote Sorry, I wasn't aware this was happening. It looks like cookies (which keep login information) were setup wrong (using shopsmith.com instead of forum.shopsmith.com) at some point in the past. I have now corrected them. Let me know if there are still issues.

Nothing has changed. I think I created a new account though and can't find a way to log out and try again.

ETA: Deleted cookies. That logged my out. Going back in still has no order info.

HopefulSSer

I visited shopsmith.com and had to relogin here after admin's post, but now I seem to be remaining logged in so it seems to have been a one-time thing after admin's fix.

shopsmithguru

VonZipper wrote New website is up and running this afternoon. At first glance, it looks like a HUGE improvement!

I noticed right away that the parts section is a vast improvement over the previous version, for sure!

Glad to have ordered replacement parts for my Dad old Shopsmith Mark V " Not Smart Motor " before the new web. Acttually the newer website.

Did the prices go up too? I paid $57 for the sheave few months back. Now it is $68. I could be wrong. I am just happy I still can get it.

HopefulSSer

For forum login issues, a new topic is started:

https://forum.shopsmith.com/viewtopic.php?t=35566

admin

Order history is still an open issue. The people working on the new site are still working on displaying the information.

UncleOlaf

Is the rest of Shopsmith up and running? I went looking on the site for my recent order. I can’t even find the order or even login to search for it. The Phone Number (Yeah, some of us still use voice calls), 937-890-5197, gives the three-tone phone noise for “Ain’t no such thing” and plays a recording that says the call can not be completed at this time. I even used two different phones, on two different networks, just in case AT&T was broken.

Anyone have any ideas?

VonZipper

I have an observation and recommendation for the Shopsmith website administrator about the new website.

First, there seems to be a compatibility issue with viewing the exploded parts diagrams using the duck duck go browser. The illustrated parts diagram appears blurry and grayed out when using duck duck go browser. When I use Chrome the diagrams appear correctly.

'

Second, I'd like to see the addition of a "Wish List" feature where you could place items that you're not going to purchase immediately. This would allow you to find items without searching for them again when you were ready to purchase.

Just my 2 cents worth. Not sure anybody is there to listen. Maybe there should also be a link to the webmaster/administrator where customers could submit problems or recommendations.

JPG

PM function works.

GetterDone

I tried to make an order yesterday and my card when to Fraud mode.

Mostly because My Bank is Over Cautious, which is a good thing.

I made a call when I got home. ;)

I did not realize they are on EST.

I am in no hurry for the parts, and I am sure this is a Huge Transition for the Company.

JPG

Actually Dayton is on EDT. ;)

GetterDone

JPG wrote Actually Dayton is on EDT. ;)

That makes sense cause I thought they are in a direct line North of me as (The Crow Flies).

Well , This little stumbling block saved me $20. oo bucks.

I got the bank stuff straightened out.

Then got an E-mail today with a discount code.

So my order is in and got 20 bucks off.

I noticed they are really working on improving the website.

I have noticed changes plus I am getting better at navigating thru it.

JPG

You would have to move almost to Bristol to get directly south from Dayton.

BTW almost ALL of Indiana is currently EDT and IS directly north of CDT portion of TN.

https://www.time-zones-map.com/

admin

Thanks for the comments. I mentioned it to our web developers and since it was easy, they moved wish list capability to their top of the list and enabled it. Just click on the heart icon to add items to your wish list.

They will also check on the issue with duck duck go browser.

VonZipper wrote I have an observation and recommendation for the Shopsmith website administrator about the new website.

First, there seems to be a compatibility issue with viewing the exploded parts diagrams using the duck duck go browser. The illustrated parts diagram appears blurry and grayed out when using duck duck go browser. When I use Chrome the diagrams appear correctly.

'

Second, I'd like to see the addition of a "Wish List" feature where you could place items that you're not going to purchase immediately. This would allow you to find items without searching for them again when you were ready to purchase.

Just my 2 cents worth. Not sure anybody is there to listen. Maybe there should also be a link to the webmaster/administrator where customers could submit problems or recommendations.

suttonpn

Tried to use the new site to view an order I had pending before the new site was released. My account was not recognized? Old passport did not work. Tried to change my password and the message came back that my account did not exist! Created a new account with the same name as my old one. No history! Emailed info@shopsmith.com asking for help getting my account back up and running. No response and not sure where my order from early August is!

dusty

It appears as though there has been a lot of time and effort expended. That is about all I can say. I am disappointed. As a long time Shopsmith user - I am disappointed.

JPG

I am beginning to think I prefer the confusion that reigned after the old timers left CS

VonZipper

admin wrote Thanks for the comments. I mentioned it to our web developers and since it was easy, they moved wish list capability to their top of the list and enabled it. Just click on the heart icon to add items to your wish list.

They will also check on the issue with duck duck go browser.

VonZipper wrote I have an observation and recommendation for the Shopsmith website administrator about the new website.

First, there seems to be a compatibility issue with viewing the exploded parts diagrams using the duck duck go browser. The illustrated parts diagram appears blurry and grayed out when using duck duck go browser. When I use Chrome the diagrams appear correctly.

'

Second, I'd like to see the addition of a "Wish List" feature where you could place items that you're not going to purchase immediately. This would allow you to find items without searching for them again when you were ready to purchase.

Just my 2 cents worth. Not sure anybody is there to listen. Maybe there should also be a link to the webmaster/administrator where customers could submit problems or recommendations.

Oh, that's great! I logged on and tried it out: very nice. Thanks so much. I sure appreciate your helpfulness and support!

« Previous Page