Deception ordering parts

lightnin · Post by **lightnin** » Mon Aug 27, 2012 1:09 pm

I suppose many of you have been through this but for those who have not.

This page in example

Where it says QTY. 2 that's how many they say you need.
NOT how many you get when you order that part number.
Customer service said they get a lot of calls on that and
want it changed the powers to be at Shopsmith won't change
it says price each.. the way it's listed people like me often
think that means each order and that quantity is whats in that
part number ordered.

Now I understand the system and my lesson was on cheap stuff.
So those of you who did not know that keep it in mind when ordering.

JPG · Post by **JPG** » Mon Aug 27, 2012 1:22 pm

lightnin wrote:I suppose many of you have been through this but for those who have not.

This page in example

Where it says QTY. 2 that's how many they say you need.
NOT how many you get when you order that part number.
Customer service said they get a lot of calls on that and
want it changed the powers to be at Shopsmith won't change
it says price each.. the way it's listed people like me often
think that means each order and that quantity is whats in that
part number ordered.

Now I understand the system and my lesson was on cheap stuff.
So those of you who did not know that keep it in mind when ordering.

Misleading? A bit.

Deception? I do not think so.

Fixable? IMHO Yes. Add "/asm" to the qty column header and it be less cornfusing.

lightnin · Post by **lightnin** » Mon Aug 27, 2012 1:28 pm

JPG40504 wrote:Misleading? A bit.

Deception? I do not think so.

Fixable? IMHO Yes. Add "/asm" to the qty column header and it be less cornfusing.

OK Deceiving would have been a better word use.
as Deception sounds deliberate.

JPG · Post by **JPG** » Mon Aug 27, 2012 1:38 pm

lightnin wrote:OK Deceiving would have been a better word use.
as Deception sounds deliberate.

No difference.

'Misleading' more appropriate.

pennview · Post by **pennview** » Mon Aug 27, 2012 2:32 pm

Fixable? IMHO Yes. Add "/asm" to the qty column header and it be less cornfusing.

Then someone like me would have to call and ask what "/asm" means!

wiredone · Post by **wiredone** » Mon Aug 27, 2012 2:36 pm

it looks as clear as a bell to me. right next to the quantity required column is a column that says "price each" clear as a bell.
That's pretty standard and easy to get, to me anyway.

Ed in Tampa · Post by **Ed in Tampa** » Mon Aug 27, 2012 3:02 pm

wiredone wrote:it looks as clear as a bell to me. right next to the quantity required column is a column that says "price each" clear as a bell.
That's pretty standard and easy to get, to me anyway.

I agree using basic reading skills the quantity column tells me how many I need the price column tells me the price for 1.
I would want it no other way.

What happens if I want 3 but the SS only needs 2 and were priced and packaged and sold by quantity needed? I would probably have to buy 4 or two packages of 2 to get the three I wanted.

Nope not for me. Tell how many I need on my machine and tell me the price for one I can figure the rest in head.

Okay I can figure the rest with my calculator.

lightnin · Post by **lightnin** » Mon Aug 27, 2012 3:27 pm

wiredone wrote:it looks as clear as a bell to me. right next to the quantity required column is a column that says "price each" clear as a bell.
That's pretty standard and easy to get, to me anyway.

When I posted this it did not have the word required there that's really new.

YouTube · Post by **admin** » Mon Aug 27, 2012 3:29 pm

I agree it could have been clearer, and have now changed the "quantity" column to "quantity required".

SDSSmith · Post by **SDSSmith** » Mon Aug 27, 2012 3:44 pm

wiredone wrote:it looks as clear as a bell to me. right next to the quantity required column is a column that says "price each" clear as a bell.
That's pretty standard and easy to get, to me anyway.

I agree that this seems pretty normal.