In my mind, it still comes back to advertising. Sure, there may be millions of machines out there, but how many USERS. SS has been around a lot longer than e-mail. How many machines were sold long before SS started collecting email adresses? My guess is: a lot more than after! Relatively speaking, the internet has only been 'The Rage' for a short while. So, how do you turn owners into USERS. TRAINING! SS has got it right in this aspect. Where I think they are missing it, is INFORMING the woodworking public about the awesome training they have! I read in the Dayton Daily News article from an earlier thread that SS was paying a turnaround company $10,000 a week to straighten things out. Well, I see Nick and Drew working their butts off, but what is this company doing? Have you noticed a change in public awareness of SS? Has the website been brought into the 21st century? If all they're doing is telling SS they need to sell off excess inventory and fire a few folks, heck, I'll do that for $5,000 a week!reible wrote:I was looking at the number of members we have, give or take a few the number now is 2600. We are lead to believe that the number of machines are in the millions, that what was it 12,000 exchange hands each year now. We know that wood workers are able to use computers... at least some of us anyway....
So how come after more then a year we still have only 2600 people signed up? Look at all the good information they are missing out on! Even if we add in the numbers from ssug.org and the yahoo shopsmith membership we are still just a drop in the bucket compared to the number of owners.
So what are your thougths
Ed
I've read several times how people were mesmerized by the 15 minute demo at the fair, home show, etc. Why not videotape that demo and put it on the woodworkingchannel.com. For that matter, make it viewable, at least from Shopsmith.com.
I love the bold new look of HandsOnline, but many people who have grown frustrated, tired, and weary will not be convinced by an email (if they bother to read it). SS needs to get out and let their owners know that they are re-inventing the SS image and are dedicated to helping them become not only owners, but USERS.
IMHO, of course:)